FAQ2021-02-22T18:45:34+00:00
Q: What U-values are required by Building Control in Scotland?2026-01-19T16:49:08+00:00

A: In Scotland, the Section 6 (Energy) standards in the Scottish Building Standards Technical Handbook set the U-value requirements:

  • Windows and doors are typically required to be 1.4 W/m²K or better for compliance

  • Energy performance alternatives such as Window Energy Ratings (WER) may also be accepted depending on the situation

Scotland’s energy standards tend to be stricter than the basic backstop values in England.

Q: What U-values are required by Building Control in England?2026-01-19T16:47:56+00:00

A: In England, the requirements are set by Approved Document L (Part L) of the Building Regulations:

  • New build dwellings: limiting U-value for windows and doors is typically 1.6 W/m²K or better — with many designers targeting ~1.2 W/m²K for compliance in energy models

  • Replacement windows and doors (existing dwellings): often expected to be 1.4 W/m²K or better, or a suitable Window Energy Rating (WER) alternative

These values are whole element values (including frame, glass, spacer, etc.) and are used to demonstrate compliance with Part L energy targets.

Q: Why are U-values important for windows and doors?2026-01-19T16:30:48+00:00

A: U-values show how much heat is lost through a building element. A lower U-value means better insulation and less heat loss. U-values are used by Building Control and energy assessors to check compliance with energy performance standards and Building Regulations. Typical whole-window U-values now expected in the UK are significantly better than older products.

Q: Which wood gives the lowest u-value2026-01-19T15:56:23+00:00

A: The U-value of a wooden frame depends on the thermal resistance (R-value) of the wood and its thickness.
Different species and types of timber have different insulating properties:

  • Accoya® tends to have higher natural insulation

  • Softwood generally performs better than hardwood

  • Hardwood will usually have a slightly higher U-value

In practice, thicker sections of timber with higher R-values give lower overall U-values. The exact performance depends on the frame design and glazing details.

Q: Can you phone me ?2026-01-19T16:05:00+00:00

A: No — we do not take phone call enquiries.

If you have a question or need a calculation, please use the contact form on the website and we will reply by email.

Q: I have a uPVC or aluminium window/door — can you calculate a U-value for it?2026-01-19T16:20:14+00:00

A:  Yes. Our calculator is designed for timber windows and doors but we can calculate U-values for other frame types if you already know the thermal performance (e.g., U-value or R-value) of the specific frame profile you are using.

In the case of Aluminium frames if a value is not available we will use the generic figure of 0.9 as being the u-value of the frame.

Q:  The window / Door I have has more than 6 panels of glass. How do I submit it to you ?2021-02-22T19:09:36+00:00

A: The u-value we provide is based upon the area of glass within the frame. If you have more than 6 glass panels then we can work out the total area of glass and use that figure.

Q:  Can I send plans of the window / door I want a u-value for ?2026-01-19T16:29:33+00:00

A: Please do not send plans or drawings.
Our submission form captures all of the detailed information we need to carry out a calculation. If you send a drawing instead, we may misinterpret the dimensions or thermal data — and we cannot work from plans alone.

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1600 Amphitheatre Parkway New York WC1 1BA

Phone: 1.800.458.556 / 1.800.532.2112

Fax: 458 761-9562

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